SHIPPING POLICY | Lurker Cigar
LurkerCigar.com is dedicated to providing a transparent and customer-centric shipping policy that ensures a smooth shopping experience for our valued customers. Our shipping policy is designed to cover all aspects of the shipping process, to include delivery time, cost, tracking, and customer expectations. Here is a detailed overview of our shipping policy specific to our online store and Customer requirements.
Processing times
- Orders are processed within 3-5 business days (excluding weekends and holidays) of being placed. Please keep in mind that during peak periods of volume, processing times may be longer than usual.
Methods of Shipping
- We will ship your product for a flat rate of $10.00 per item.
- We will ship all products regular ground and it may take 7-10 days for the product to reach you. Please keep in mind that during peak periods of volume, It may take longer than usual for your package to arrive.
- Your purchase will be shipped by USPS, FedEx or UPS.
Costs
- For all orders with variable shipping costs, or not within the continental United States, additional charges will be calculated and displayed at checkout.
Shipping Restrictions
- LurkerCigar.com will not ship to a post office box.
- Flat rate shipping charges only apply to items shipped within the continental United States.
Damaged or Lost Items
- Please contact us at john@lurkercigar.com if you receive a damaged item.
- Please contact us at john@lurkercigar.com if you do not receive your item promptly
- LurkerCigar.com will work with you to resolve any issues regarding lost or damaged items.
At LurkerCigar.com we do our best to offer our customers a transparent shopping experience. Our goal is to provide a pleasant shopping experience for you, our valued customer.
Additional Terms, Policies & Information:
